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Conversational agents and workflow automation

Configure conversational behaviour, business knowledge, requests and human handover paths.

Evidence / statusSupported by TACA and owner-described customer work
01

Approach

TACA's Create → Teach → Test → Publish workflow provides the product reference. Customer agents and sales automation have different evidence and development statuses, so they are not presented as one uniform deployed system.

Explore related engineering work across our portfolio.

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