← Back to productsBusiness-configured conversational agents

TACA — TOOT AI Conversational Agent

Create, teach, test and publish a conversational agent configured around business knowledge, behaviour, requests and human handover.

Evidence / statusInspected active repository and documented product; individual release claims require current verification
01

From business needs to a published agent

TACA follows a Create → Teach → Test → Publish workflow. Teams define a use case, build a structured playbook, test conversations and publish a website-facing agent. Product material also describes bilingual interaction, human escalation and usage monitoring.

02

Implementation architecture

The documented active implementation uses a Next.js web application, a Node.js/Express API, MySQL, Redis/BullMQ background workers, Google Dialogflow CX and Stripe, with Cloudflare in front. TACA is not an entirely local-model product; managed cloud services are part of its documented architecture.

03

Platform operations

The product documentation covers agent subscriptions and configurable usage limits, quotation requests, manual and Stripe payment paths, subscription management and delivery tracking. Security-related work includes documented session/device management, revocation, MFA and server-side permission controls. Dated project records contain test results, but these are historical engineering records rather than an independent assurance statement.

04

Evidence and limitations

An unnamed UAE bank evaluated bilingual responses about banking products, policies and procedures. That is an evaluation, not a confirmed production deployment. Current management screens and the exact latest release state still require verification. A separate interactive TACA showcase on this website contains authentic published captures and source-derived technical explanations.

Explore the existing technical TACA showcase ↗

Source: https://www.tootholding.com/products/taca ↗

Explore related engineering work across our portfolio.

View projects ↗